Our services
Turnover Cleaning
Turnover Cleaning gets your rental clean and ready between guests. Each clean is scheduled from a checkout on your booking calendar, and every clean starts with a check for guest damage.
What it is
What it is
A turnover clean is a full clean of your rental between one guest's checkout and the next guest's arrival. We work from your booking calendar, so each checkout gets its clean without you booking them one at a time.
We bring the cleaning supplies. You supply the linens and towels, and we do the laundry on site.
Every clean follows a room-by-room checklist with photos, built from your property's own rooms. Every clean also starts with the Stay Report checklist, a check for guest damage, so anything a guest broke is caught and documented. Add the Stay Report to your plan to receive that check as a report after every clean.
Turnover Cleaning is its own plan. Choose it on its own, or with the Property Reset, so one team keeps the property clean, maintained and documented.
How it works
How it works, step by step
01
Schedule a free walk-through. We look at what your property needs for cleaning as well as maintenance, and send you one clear quote for each turnover.
02
Your first clean is a deep clean, so every turnover after it starts from a clean baseline.
03
We schedule each clean from the checkouts on your booking calendar, between the checkout and the next check-in.
04
At every clean we start with the guest damage check, then work room by room through the cleaning checklist, with photos, and do the laundry on site.
05
Anything that needs a repair is marked Monitoring or Action Needed, so it can be handled before the next guest.
What we check and do
What we check and do
- A check for guest damage at the start of every clean
- Kitchen: dishes, counters, stovetop, microwave, fridge, sink and appliance fronts
- Baths: toilets, showers and tubs, sinks, vanities and mirrors, with fresh towels set out
- Bedrooms: beds stripped and made with fresh linens, and a check for items guests left behind
- Laundry: linens and towels washed and dried on site
- Every room: surfaces dusted, trash emptied and floors vacuumed and mopped, then a final walk through every room before we lock up
What you get
What you receive
- A clean property after every checkout
- A room-by-room checklist with photos for every clean
- Guest damage caught at every clean, and with the Stay Report add-on, a Stay Report with photos after every clean
- One clear quote for each turnover, set after the free walk-through
Who it suits
Who it suits
- Short-term rental owners with frequent turnovers
- Property managers who want cleaning and maintenance from one team, in one app
- Out-of-town owners who want to know how guests left the property
How it fits together
How it fits with the rest of your care
Turnover Cleaning works alongside your Property Reset: cleans happen between guests, and the Reset carries the full maintenance walk on its own schedule.
Anything found at a clean that needs a repair can be fixed as a Quick Repair or scheduled as a repair, or handled within the per-repair limit on your Reset plan.
You can request an extra clean in the customer app, and we confirm the day with you.
One free walk-through covers your maintenance, cleaning, hot tub and pool, and lawn care needs.
See it in practice: view a sample report or see all services.
One team, one app, one report
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Schedule a free walk-through: we look at everything your property needs, build its own Reset checklist, and send you a custom quote.