How it works
From a free walk-through to a report after every Reset.
Here is what happens from the first conversation to your first report, and how every service runs after that. One team, one app, one report.
Getting started
Four steps to get set up
01
Schedule a free walk-through
Tell us about your property and what you're interested in: maintenance and Property Resets, Turnover Cleaning, hot tub or pool care, or lawn care (coming 2027). Confirm it will be vacant and accessible, and pick a few dates. We don't need access to every area: just tell us where things like the water heater and electrical panel are.
02
We walk your property
Area by area, in the same order every Reset will follow, with a photo of each area. We note exactly what each room has, so your property gets its own Reset checklist. The same walk-through covers your cleaning, hot tub and pool, and lawn needs. You don't need to be there.
03
Your custom plan and quote
You get a quote that looks like our reports: every room with its photo and exactly what we check there. Add weekly hot tub or pool care or Stay Reports if you want them, and set your per-repair limit (repairs are billed by the hour). Turnover Cleaning gets one clear price per turnover, and you can reserve lawn care for 2027.
04
Accept and get set up
Review the agreement and accept online. We set up access, schedule your first Reset around your bookings, and invite you to your customer app. Weekly hot tub and pool care goes on the schedule, and with cleaning, your first clean is a deep clean.
After that
How your care runs
Every Reset, a report
We walk every room on your checklist, complete Preventive Maintenance, and send a photo-documented Property Status Report after every Reset. Quick Repairs made on the spot are billed hourly.
Every checkout, a clean
Turnover cleans are scheduled from each checkout on your booking calendar. We bring the cleaning supplies, do the laundry on site with your linens, and start every clean with a check for guest damage.
Stay Reports between Resets
With the Stay Report add-on, each checkout gets a check of the property, with each room's photo beside its photo from your last Reset.
Hot tub and pool care
A visual check at every Reset, and weekly care every Thursday. Weekly pool care pauses when you close the pool for the season.
Repairs, by urgency
Approve repairs from your report or request work in the app. Each repair is done on your next Reset or on its own visit, depending on how soon it's needed.
One app for all of it
Your customer app keeps every report, every repair to approve, and every request for every property in one place. Owners and managers can share a property.
Read more about each one on our services.
Sample report
What you get after every Reset
Every room's status (AllSet, Monitoring or Action Needed), photos, Quick Repairs with before and after photos, and anything that needs your approval, which you can approve right from the report.
View a Sample ReportGet started
Keep your rental guest-ready, every month.
It starts with a free walk-through of your property.